Privacy Policy

Epic Towing ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any other way. By using our services, you agree to the practices outlined in this Privacy Policy.

We collect various types of information to provide and improve our services. The information we collect includes:

This includes information that can identify you as an individual, such as:

This includes information that does not directly identify you, such as:

Browser type and version
IP address
Device type and operating system
Geographical location (general, based on IP or GPS if permitted)
Usage data (e.g., pages viewed, time spent on the website)

We collect information you voluntarily provide when:

Requesting a towing service or roadside assistance
Submitting a contact form
Signing up for newsletters or promotions
Communicating with our customer service team

We may receive additional information about you from third parties, such as:

Payment processors (e.g., payment confirmations)
Social media platforms, if you engage with us through those channels

We use the information we collect for a variety of purposes, including:

Service Delivery: To provide towing and roadside assistance services.
Customer Support: To respond to inquiries and resolve any issues.
Communication: To send updates, confirmations, and important service-related messages.
Personalization: To tailor content, promotions, and recommendations.
Marketing: To inform you about special offers, new services, or events (only with your consent).
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Security: To protect against unauthorized access, fraud, and abuse.

We do not sell your personal information. However, we may share your information under the following circumstances:

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

Payment processors
Customer service platforms
IT support and website hosting providers

We may disclose your information if required to:

Comply with legal obligations or government requests.
Protect the safety, rights, or property of Epic Towing, our customers, or others.

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

We may share your information with third parties if you provide explicit consent.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

Essential Cookies: Necessary for the website to function properly.
Analytical Cookies: Used to gather insights into website performance and user behavior.
Marketing Cookies: Used to display relevant ads and promotions.

You can manage your cookie preferences through your browser settings or opt out of specific cookies where applicable.

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

Encryption of sensitive data
Secure payment processing
Regular security audits

While we strive to safeguard your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: Opt out of marketing communications at any time.
Data Portability: Request your data in a portable format.

To exercise these rights, please contact us using the details provided below.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete it.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before interacting with them.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this document will indicate the most recent changes. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.